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| FOR 'CUSTOMER MANAGEMENT' READ 'CUSTOMER STRATEGY' Customer Management has evolved... as a magazine that has always championed thought leadership, we've changed to reflect the way in which organisations interact with their customers. It is becoming increasingly clear that organisations no longer ‘manage’ their customers in the traditional sense and the word has become something of a misnomer. All of which means a new magazine and new website. Customer Strategy. Simply click on the link below to visit customer-strategy.co.uk. Enjoy. Click here to be re-directed to customer-strategy.co.uk |
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